This category is dedicated to providing easy access to Internet resources provided by companies who design, publish and/or support software designed to automate Help Desk, PC Inventory, Auditing and related operations specific to call centers....
This page was last updated on August 21st, 2008
This page was last updated on August 21st, 2008
Call Centers (from Help Desk)
Canadian Content » Computers » Software » Help_Desk » Call_Centers »
Nortak Software
Offers CallBase, a line of call center software products and services.
Touchstar Software
Call center software for telemarketing, routing, computer telephony, predictive dialing, and automatic dialing.
Blue Flag Technologies Ltd
Provides customer relationship management solutions. Include helpdesk, call center, and complaints management.
Platinum Technology Ltd
Layout for a fully integrated call center who require customer and inventory management.
Gemini Affinitas
UK-based company offering the Gemini helpdesk and support services for the call center environment.
Call Center Management
Provides a call center strategic-management guide, service level agreement template, transition plan, benchmarking audit kit, best practice presentation, and quick reference guide.
The ITIL Call Center Presentation
A presentation covering the management of call center help desks using the ITIL methodology.
Q-Max
Develops and sells call center management software.
Outsourcing The Call Center
A discussion of issues relating to the outsourcing and functioning of a call center.
Offers CallBase, a line of call center software products and services.
Call center software for telemarketing, routing, computer telephony, predictive dialing, and automatic dialing.
Provides customer relationship management solutions. Include helpdesk, call center, and complaints management.
Layout for a fully integrated call center who require customer and inventory management.
UK-based company offering the Gemini helpdesk and support services for the call center environment.
Provides a call center strategic-management guide, service level agreement template, transition plan, benchmarking audit kit, best practice presentation, and quick reference guide.
A presentation covering the management of call center help desks using the ITIL methodology.
Develops and sells call center management software.
A discussion of issues relating to the outsourcing and functioning of a call center.
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Jobs in Ottawa
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