Selected articles by renowned individuals in the Web Usability field.
This page was last updated on October 7th, 2008
This page was last updated on October 7th, 2008
People (from Web Usability)
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Schroeder, Will: Testing Web Sites with Eye-Tracking
Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site.
Morville, Peter: Building a Synonymous Search Index
Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site.
Various: WebWord Interviews with the Experts
Site includes usability articles written by John S. Rhodes. This page is a good starting point.
Nielsen, Jakob: Frames Suck Most of the Time
Why frames are usually a very bad idea.
Nielsen, Jakob: Guerrilla HCI
Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier
Norman, Don: Human Centred Design
Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen
Rosenfeld, Lou: Yahoo! is Dead. Long Live Yahoo!
Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets.
Nielsen, Jakob: Feedback From Users of an Archive
How to collect usability data from site users, using a historical archive as the case study. Keep surveys simple, collect data from real-world usage, and get feedback from friends of the site.
Nielsen, Jakob: Site Map Usability
Most site maps fail to convey multiple levels of the site's information architecture. In usability tests, users often overlook site maps or can't find them. Complexity is also a problem: a map should be a map, not a navigational challenge of its own.
Schaffer, Eric: How to Develop a Corporate Intranet Standard -- PDF File
From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader.
Szuc, Daniel: Usability in Hong Kong
Interview detailing the approach to web usability in Hong Kong.
Morville, Peter: Virtual Documents: The Challenges of Chunking
Advice for determining a level of granularity in breaking up documents for online viewing.
Spool, Jared: Hard Evidence from Research
Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted
Veen, Jeffrey: Homepage
Jeffrey Veen is the author of "The Art & Science of Web Design". His home page features details of the book and other links.
Nielsen, Jakob: Multimedia Guidelines
A broad set of guidelines for multimedia on the web.
Krug, Steve: Advanced Common Sense
Steve Krug, author of Don't Make Me Think! A Common Sense Approach to Web Usability, provides consulting services including expert reviews of existing sites and new designs, usability workshops, and usability testing.
Nielsen, Jakob: Papers and Essays
Online papers by Jakob Nielsen.
Rosenfeld, Lou: Is Less Really More?
When it comes to the usability factor of tables of contents, is less really more?
Jef Raskin
A site by and about Jef Raskin, interactive systems design expert.
Tognazzini, Bruce: First Principles
Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.
Schaffer, Eric: How to Develop an Effective GUI Standard -- PDF file
From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader.
Nielsen, Jakob: Web design vs. GUI design
Designing for the Web is different from traditional user interface design. Fundamentally, the designer gives up a lot of control to the user - get used to it: WYSIWYG is dead
Nielsen, Jakob: Print design vs. Web design
Dr. Jakob Nielsen highlights key differences between designing for print and designing for the web.
Spool, Jared: Web Graphic Design Is Not What You Think, A Usability Perspective
"The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.
Rosenfeld, Louis: Information Architecture Revealed
Interview with Louis Rosenfeld.
Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site.
Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site.
Site includes usability articles written by John S. Rhodes. This page is a good starting point.
Why frames are usually a very bad idea.
Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier
Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen
Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets.
How to collect usability data from site users, using a historical archive as the case study. Keep surveys simple, collect data from real-world usage, and get feedback from friends of the site.
Most site maps fail to convey multiple levels of the site's information architecture. In usability tests, users often overlook site maps or can't find them. Complexity is also a problem: a map should be a map, not a navigational challenge of its own.
From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader.
Interview detailing the approach to web usability in Hong Kong.
Advice for determining a level of granularity in breaking up documents for online viewing.
Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted
Jeffrey Veen is the author of "The Art & Science of Web Design". His home page features details of the book and other links.
A broad set of guidelines for multimedia on the web.
Steve Krug, author of Don't Make Me Think! A Common Sense Approach to Web Usability, provides consulting services including expert reviews of existing sites and new designs, usability workshops, and usability testing.
Online papers by Jakob Nielsen.
When it comes to the usability factor of tables of contents, is less really more?
A site by and about Jef Raskin, interactive systems design expert.
Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.
From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader.
Designing for the Web is different from traditional user interface design. Fundamentally, the designer gives up a lot of control to the user - get used to it: WYSIWYG is dead
Dr. Jakob Nielsen highlights key differences between designing for print and designing for the web.
"The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.
Interview with Louis Rosenfeld.
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