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Explore: Web Usability, Web Design and Development

Resources for web-page authors who want to make their sites easier for visitors to use.
This page was last updated on August 7th, 2008
Web Usability (from Web Design and Development)
Canadian Content » Computers » Internet » Web_Design_and_Development » Web_Usability »
Seattletimes.com: A primer for a good Web pageSeattletimes.com: A primer for a good Web page
Users want indicators of how good (e.e., current, accurate, credible) the page's information is.
Say What You Mean on the Web!Say What You Mean on the Web!
Content strategies for your e-business website; 50 ways to make your site easy to understand and use; free newsletter; regular reports on information design and usability for e-commerce; Los Angeles-based consultant with online services available.
Guide to Usability for Software Engineers (GUSE)Guide to Usability for Software Engineers (GUSE)
Pages collected by the University of Maryland, Masters of Software Engineering. These guidelines will assist software engineers to create effective user interfaces.
User-Friendly Web Sites for All Ages, Microsoft PressPassUser-Friendly Web Sites for All Ages, Microsoft PressPass
Guidelines for businesses, developers and web designers on how to make their web sites more user-friendly and accessable for the adult community. A white paper issued by Microsoft, "Effective Web Design Considerations for Older Adults." is avail
Usability Watch IndiaUsability Watch India
Blog on usability of software and websites through the eyes of Suman kumar.
Art and the Zen of Web SitesArt and the Zen of Web Sites
Suggestions and guidelines for putting together a usable and attractive web site.
Publish.com - Usability MattersPublish.com - Usability Matters
Article by Marcia Ludkin. "Again and again... usability experts discover that real people may not understand what may be obvious to a site’s designers."
Adaptive Path - 90% of All Usability Testing is UselessAdaptive Path - 90% of All Usability Testing is Useless
Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it."
Usability Professionals' AssociationUsability Professionals' Association
The UPA's purpose is to promote usability concepts and techniques worldwide.
Usability MattersUsability Matters
From the Usability Matters Group at the Linköping University in Sweden. Their goal is to make computer systems more usable. The 1995 essay "Perspectives on Usability" by Jonas Löwgren is available for download in PDF format.
100 Things to Do to Make a Better Site100 Things to Do to Make a Better Site
List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.
TheoryTheory
A weekly column by Adam Baker that discusses web usability, interface, and interaction design. Includes previous columns for review.
Usability Must DieUsability Must Die
Examines what's wrong with the usability movement, with some humour, and experiences from the coal face of software design.
Stevesdomain.netStevesdomain.net
Focuses on furthering the education of web related topics, including web design and navigation tips, advice and techniques.
Human Factors International - Web Usability TipsHuman Factors International - Web Usability Tips
These tips are provided to help you improve the interaction between humans and computers in your web design.
Designing Information-Abundant Web SitesDesigning Information-Abundant Web Sites
This article is extracted and adapted from Designing the User Interface: Strategies for Effective Human-Computer Interaction 3rd edn., Reading, MA: Addison Wesley (forthcoming). Longman Publishers, Copyright 1998.
Web Pages That SuckWeb Pages That Suck
Learn good web page design by looking at bad web pages.
Digital Web MagazineDigital Web Magazine
Article by Rick Cecil: Composition and Usability.
WebWord Usability ConsultingWebWord Usability Consulting
Usability and human factors for the Internet. Including book list, expert articles articles and interviews, recommended Web sites.
GVU: The Graphics, Visualization and Usability CenterGVU: The Graphics, Visualization and Usability Center
Development of new technologies in graphics, usability and visualization.
Vaspers the Grate: Web Credibility DestroyersVaspers the Grate: Web Credibility Destroyers
List of design issues that pollute an overall impression of trustworthiness and dependability.
Don't Link to UsDon't Link to Us
Highlights stupid linking policies by linking to web sites that attempt to impose substantial restrictions on other sites that link to them.
Alertbox : Top-10 Guidelines for Homepage UsabilityAlertbox : Top-10 Guidelines for Homepage Usability
Following key guidelines for homepage usability is well worth the investment.
WebMetric ToolsWebMetric Tools
Good usability is vital to the success of any web site. This site has downloadable sets of web evaluation tools to assist in analysis of a web page based on numerous usability guidelines. Registration is required (free).
MissinfomMissinfom
Resources and links on web design and usability.
More Than Screen DeepMore Than Screen Deep
Computer Science and Telecommunications Board (CSTB) of the National Research Council convened a steering committee to evaluate and suggest fruitful directions for progress in user interfaces to computing and communications systems. A very informative sit
Design ConsiderationsDesign Considerations
Designing web sites for readers with visual impairments. General design principles and resources for additional information.
Lynx FriendlyLynx Friendly
The key to being Lynx Friendly is to be consciously aware of the HTML which goes into creating a web page and to ensure that those using a non-graphical browser are not ignored.
Uiweb.comUiweb.com
Monthly expert columns on web usability, interaction and web design.
Vaspers the GrateVaspers the Grate
Insights into web writing, user-focused web design, and web credibility enhancement.
Publish.com - 10 Commandments of Information ArchitecturePublish.com - 10 Commandments of Information Architecture
Roger C. Parker elaborates on ten usability points to keep in mind when designing a website.
CNN.com - Analysis: Web sites are locking out the disabledCNN.com - Analysis: Web sites are locking out the disabled
Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way.
Web DevelopmentWeb Development
A summary of the complete life cycle of web development: planning, analysis, design, implementation, and promotion. Key practices and online resources are given for each process. By John December, author of numerous material for web development methodolo
The Scent of InformationThe Scent of Information
The reason why so many people lose their way on the Web, according to usability expert Jared Spool, is because they lose the scent of the information they are looking for. Jared shares his thoughts and perspectives on the Web, usability, and the user's
Internet Brothers: Layout and Design FundamentalsInternet Brothers: Layout and Design Fundamentals
Avoid common web page mistakes. Learn about proper alignment, coloring and typography, plus how to put your best foot forward when you have two left feet.
AnyBrowser.comAnyBrowser.com
Web page viewer presents a site as it might be seen by visitors with different browsers.
Usability.govUsability.gov
Provided by the National Cancer Institute. Includes information and resources on making web sites and other user interfaces more useful, usable, and accessible. News and current publications and additional links are provided.
Usability.gov - Research-Based Web Design & Usability GuidelinesUsability.gov - Research-Based Web Design & Usability Guidelines
Quantified, peer-reviewed website design guidelines. PDF format, both in chapters or as one big (39 MB) file.
Starling Access ServicesStarling Access Services
Interesting definition of Accessible Web Design. For use by "anyone, any web browsing technology and any site".
STC SIG - UsabilitySTC SIG - Usability
Forum to share information, resources and experiences on issues related to the usability and user-centered design. It is the home of the Usability Special Interest Group of the Society for Technical Communication.
Towards a Model of Trust for E-Commerce System DesignTowards a Model of Trust for E-Commerce System Design
A paper, by Florian N. Egger, presents a model of trust that informs the human-computer interaction (HCI) design of electronic commerce systems.
HTML Style IssuesHTML Style Issues
Alan Flavell discusses HTML usability and provides links to many style and usability sites.
GUI BloopersGUI Bloopers
Presentation and promo of Jeff Johnson's book "GUI Bloopers". Covers problems with text, graphics, interactive dialog and web design.
Web Content Accessibility Guidelines 1.0Web Content Accessibility Guidelines 1.0
W3 Consortium publication.
Navigation 101Navigation 101
A simple, understandable navigation scheme is a critical aspect of site design and has a direct effect on the bottom line.
A List Apart - The Perfect 404A List Apart - The Perfect 404
Ian Lloyd gives strategies for building custom 404 error pages that enhance usability.
Fifth Conference on the Human Factors and the WebFifth Conference on the Human Factors and the Web
A forum for sharing information among a community of human factors engineers, designers, and developers who are interested in producing web sites that are more useful and usable. Site contains proceedings of the most recent (3/Jun/1999) conference and ar
Top Ten Web Design Mistakes of 2003 (Jakob Nielsen's Alertbox)Top Ten Web Design Mistakes of 2003 (Jakob Nielsen's Alertbox)
Sites are getting better at using minimalist design, maintaining archives, and offering comprehensive services. However, these advances entail their own usability problems, as several prominent mistakes from 2003 show.
Designing a More Usable WorldDesigning a More Usable World
Trace Research and Development Center at the University of Wisconsin. Excellent guidelines for universal web design.
User Interface Engineering -- Web Site Usability BookUser Interface Engineering -- Web Site Usability Book
Spool, Jared. Excerpted from book, "Web Site Usability: A Designer's Guide". Useful links, articles and resources.
A Heuristic Evaluation of a World Wide Web PrototypeA Heuristic Evaluation of a World Wide Web Prototype
Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.
Readability Of Websites With Various Foreground/Background Color Combinations, Font Types And Word StylesReadability Of Websites With Various Foreground/Background Color Combinations, Font Types And Word Styles
1997 psychology research project by Alyson L. Hill at Stephen F. Austin State University. Participants scanned simulated websites for a target word; readability was inferred from reaction time.
IBM DeveloperWorks: Web ArchitectureIBM DeveloperWorks: Web Architecture
Offering tools needed to understand usability and accessibility issues. Includes materials that can help you create user-centered applications and gain insight into accessibility challenges.
Publish.com - Flash and UsabilityPublish.com - Flash and Usability
Guidelines for usable Flash, By Ilise Benun.
AlertboxAlertbox
Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.
Usability FirstUsability First
Diamond Bullet Design offers their experience and knowledge on website and software usability.
Pointafter.com - 20 Do's and Don'ts of Web UsabilityPointafter.com - 20 Do's and Don'ts of Web Usability
Tips from George Prociuk.
Daily BlooperDaily Blooper
Showcases examples of poor web interface design from real web sites. The aim is to teach good (user-centered) design by showing what not to do.
Java Software Human InterfaceJava Software Human Interface
Essential information about human interface design and usability for applications and applets written in the Java programming language.
Klariti Guide to Usability and Information ArchitectureKlariti Guide to Usability and Information Architecture
Directory contains over 500 links, mainly to scholarly articles.
Web UsabilityWeb Usability
International Journal of Human-Computer Studies. Special issue of WWW Usability arising from a symposium entitled "The Missing Link: Hypermedia Usability Research and The Web".
Usefo.comUsefo.com
Web design resources, Usableword newsletter, and web usability guidelines to make web sites faster, more educational, and usable.
SIGCHI World Wide Web Special Interest AreaSIGCHI World Wide Web Special Interest Area
WWWSIA is a subgroup of the ACM Special Interest Group on Computer-Human Interaction (SIGCHI). It focuses on the human factors of the World Wide Web.
ShoreWalkerShoreWalker
Covers every area of good site design as well as what not to do. Steers you away from hype and towards more practical, user-friendly Web design. Based in Australia.
Usable WebUsable Web
Collection of links and accompanying information about human factors, user interface issues, and usable design specific to the World Wide Web.
Web Usability FindingsWeb Usability Findings
Compilation of surveys of web usability engineering and test results.
Royal National Institute for the Blind: Web Access CentreRoyal National Institute for the Blind: Web Access Centre
Web accessibility resources.
Fluff and Contenders, RevisitedFluff and Contenders, Revisited
A monthly web zine for professional web writers and editors who create content for the web. This archived article, April 1999, is a follow-up of the April 1998 "Cut the Fluff" in designing web sites and suggest not to "lose sight of usabili
IBM - Ease of UseIBM - Ease of Use
Resourcs for discovering user-centered design, guidelines, and technologies to help improve the total user experience for web-based products and services.
WDVL: Usability Testing in PracticeWDVL: Usability Testing in Practice
Reveals one company's usability testing practices and procesures.
WEBehaviorWEBehavior
A behavioral research, usability testing, and customer experience evaluation firm.
CNET.com - Study: Design lacking in e-tail sitesCNET.com - Study: Design lacking in e-tail sites
The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving.
Magnetic-Media - Web In MotionMagnetic-Media - Web In Motion
A commentary on web usability, design, and direction aimed at the beginning web developer.
Hot Text: Web Writing That WorksHot Text: Web Writing That Works
Articles from trainer-writer team Jonathan and Lisa Price. Ideas and services for web writers, editors, and content managers.
JavaScript and Web Site UsabilityJavaScript and Web Site Usability
An Interview with JavaScript Guru, Mr. Danny Goodman on how JavaScript can make a web site easier to use.
Comparison of Usability Evaluation MethodsComparison of Usability Evaluation Methods
A listing of the most popular methods for determining usability, including the advantages and disadvantages of each.
Something 4 Nothing Web PagesSomething 4 Nothing Web Pages
Tips for building pages which are visually pleasing, and yet still download quickly and make information easy to access. From Webdeveloper.com.
Nielsen Norman GroupNielsen Norman Group
Reports and columns on usability and human interface design by Jakob Nielsen, Don Norman, and Bruce 'Tog' Tognazzini.
Useit.comUseit.com
Jakob Nielsen shares his thoughts on usability.
Internet Brothers: Helpware for the CybercommunityInternet Brothers: Helpware for the Cybercommunity
Expanding web community by offering free tips and tutorials about HTML and DHTML, graphics editing, site promotion, digital photography, and desktop publishing. Presented often with a touch of humor, and always with examples.
Improving Web Site Usability and AppealImproving Web Site Usability and Appeal
Guidelines compiled by MSN Usability Research to provide designers and producers with ideas to increase the usability and appeal of Web sites.
Publish.com - Is branding compatible with Web usability?Publish.com - Is branding compatible with Web usability?
Article by Roger C. Parker. "Branding... often conflicts with the goal of creating fast-loading, easy-to-use Web sites." The author goes on to explain how branding can coexist with a very usable website.
Publish.com - Five Usability Principles For Web DesignPublish.com - Five Usability Principles For Web Design
Ilise Benun elaborates on the principles of consistency, interaction, instruction, choices and control.
7 Debilitating Diseases of Business Websites7 Debilitating Diseases of Business Websites
Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998.
Usable WebsUsable Webs
Information on basic web usability principles, including hints on helping search engines find your site. Web usability assessments and content development are available.
Usability EngineeringUsability Engineering
"Designing for Ease Use", Article written by Corporate Solutions Consulting (UK)on usability engineering.
HTML Authoring ToolsHTML Authoring Tools
Delorie Software provides a number of free services to the web community to assist web authors who wish to make their information available to the largest audience. These tools provide alternate ways of viewing your pages, so that you can ensure that yo
The WDVL: Designing Attractive Web PagesThe WDVL: Designing Attractive Web Pages
Before you can design avant-garde Web pages, you have to know what the rules are before you try to break, bend or amend them.
Conference on Usability Tools and TechniquesConference on Usability Tools and Techniques
A summary from the conference sponsored by AT&T Labs. The goal is to develop software tools and techniques for evaluating the usability of web sites.
Human Behavior and the Web Research CenterHuman Behavior and the Web Research Center
Research center with useful information on the interface between human behavior and new technology, especially the web.
EducornerEducorner
Online introductory course on Information Architecture, (making a website easy to use).
User Interface Design - Software Design SmorgasbordUser Interface Design - Software Design Smorgasbord
A comprehensive resource page on UI Design, maintained by Craig Marion, the webmaster of Chester County Internet Services.
Usability Testing of Advanced Web  ConceptsUsability Testing of Advanced Web Concepts
Case study of usability. A sidebar to Jakob Nielsen's article on Sun's new Web design.
AgeLight InstituteAgeLight Institute
Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.
Macromedia - Flash : UsabilityMacromedia - Flash : Usability
Usability tips, examples, test case, quotes, related articles and a Flash forum for site developers.
Business Benefits of Accessible Web DesignBusiness Benefits of Accessible Web Design
Describes the many business and technical benefits that are realised by applying the Web Content Accessibility Guidelines (WCAG) to Web applications.
eShopabilityeShopability
Provides design and usability information and advice on how to convert browsers into buyers and keep them, analysis and trends. Free fortnightly newsletter.
Accessible WebAccessible Web
A guide to creating accessible web pages and downloadable documents. From the University of Newcastle, Australia.
Design Not FoundDesign Not Found
Critical reviews of web contingency design, or how sites communicate error conditions and/or recover from them. Includes real-life screen shots with analysis and discussion.
Principia Hypertextica: IntroductionPrincipia Hypertextica: Introduction
A mathematics educator's view of web design. Encourages speed, accessibility, validity, and navigability. Discusses difficulties of math typesetting on the web.
All Things Web: The Usable WebAll Things Web: The Usable Web
Tips and techniques for building reader-friendly Web pages.
BBC NewsBBC News
Web design 'causes confusion' - Web designers are not on the same wavelength as surfers when it comes to creating sites, says a US study.

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