Call centers are service operations that handle routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties. The communications typically involve such things as product information, technical sup...
This page was last updated on October 13th, 2008
This page was last updated on October 13th, 2008
Call Centers (from Telecommunications)
Canadian Content » Business » Telecommunications » Call_Centers »
Stonehouse Communications
Timeshared network based telesales dialing system.
Call Centre Managers Forum
Business Information and Resources for Call Center Managers.
Ulysses Learning
Contact center simulation-based training program for customer service, sales and coaching.
Call Centre Association
UK trade association representing the call and contact centres.
800 Adept
Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
Asian Call Centers
Offshore call centre providing outsourced Call Center services based out of the Philippines.
White Pajama
Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
ISI eLearning Solutions, LLC
Agent and supervisor call center training on the web or CD-ROM.
Frank Solutions
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
Datapoint
Provides call center management services.
Comsys Multi Media Services
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
Timeshared network based telesales dialing system.
Business Information and Resources for Call Center Managers.
Contact center simulation-based training program for customer service, sales and coaching.
UK trade association representing the call and contact centres.
Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
Offshore call centre providing outsourced Call Center services based out of the Philippines.
Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
Agent and supervisor call center training on the web or CD-ROM.
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
Provides call center management services.
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
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I just had to tell you guys what my kid did yesterday
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Long distance calls with Telus
October 30th, 2005, 06:57 PM First I have to apologize, I know very little about the setup's and wo
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