The Customer Service category is a directory of resource sites containing information related to the broad
field of customer service (including customer satisfaction, technical support, etc.). This category will contain a combination of informational si...
This page was last updated on July 9th, 2008
This page was last updated on July 9th, 2008
Customer Service (from Business)
Canadian Content » Business » Customer_Service »
Stream International, Inc.
Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
Beacon Technologies, Ltd.
Permission-based IVR-interactive customer survey for customer satisfaction research.
Service Quality Institute
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
National Customer Service Week
Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).
eLoyalty
Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.
Golden Resources Marketing Group
Provides mystery shopping services, merchandising, and point of sale marketing audits.
Tooty Inc.
Customer service and sales strategy evaluating, developing, training and monitoring.
Parago, Inc.
An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale.
San Jose Focus
Facilitates focus groups for market research purposes only.
Customer Service Benchmarking Association
Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
eCRMGuide
Customer Relationship Management in the E-Business World
e-Satisfy.com
A customer relationship management company that measures the customer experience for click and mortar companies. Find contact information, services offered, employment opportunities, news, press releases, and a list of clients.
Impact Learning Systems
Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
Tern Consultancy
Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
Customer Service University
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.
Sterling Consulting Group, Inc.
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
WebSiteHelp.com
Provides web-based customer service solutions to eCommerce, eBusiness and corporate web sites using real-time customer service solutions.
Telephone Doctor
Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
Ineto Integrated Customer Communications
Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.
Motivational Training Center
Provides customer service training and motivational seminars.
How To Improve Customer Service
An informative article on how companies can immediately begin to improve customer service.
Online Customer Service
Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
Trendsource, Inc.
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
Stan Adams and Associates, Inc.
Consulting and training services focused on prevention and measurement of customer service problems. Based in Mississauga, Ontario, Canada.
ExecTrainer.com
Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.
Precision Response Corporation
A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships.
e-Satisfy, Inc.
Provides an integrated approach to measuring customer satisfaction across every sales and support channel.
Princeton Consulting
European consulting company focusing on customer relationship management and customer-focused eBusiness. Includes management, company background, values, partners, news and client list.
Interact Management Consultants Pty Ltd
Provider of consulting services and products that grow and protect large-scale, retail clients' customer relationships.
Customer Service Training and Articles
Customer service training and free articles.
Phone Pro
Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information.
Mercantile Systems & Surveys
Specializes in hospitality industry employee evaluation, training and monitoring.
Workplace Conflict Resources
Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid.
Customer Service Training-Guaranteed
Measure-X training will shows how to measure satisfaction and retain customers longer.
The Customer Champion Institute
Provides consulting, training, and publication services to improve customer relationships and loyalty.
Customer Service Week
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.
destinationCRM.com
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
CustomInsight Internet Surveys
Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.
Pyramid
Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.
Hipbone, Inc.
Solutions for live online collaboration between customers and sales and customer service agents.
Aegis Communications Group, Inc.
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
The Service Quality Department
Customer service consulting and training organization.
Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
Permission-based IVR-interactive customer survey for customer satisfaction research.
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).
Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.
Provides mystery shopping services, merchandising, and point of sale marketing audits.
Customer service and sales strategy evaluating, developing, training and monitoring.
An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale.
Facilitates focus groups for market research purposes only.
Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
Customer Relationship Management in the E-Business World
A customer relationship management company that measures the customer experience for click and mortar companies. Find contact information, services offered, employment opportunities, news, press releases, and a list of clients.
Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
Provides web-based customer service solutions to eCommerce, eBusiness and corporate web sites using real-time customer service solutions.
Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.
Provides customer service training and motivational seminars.
An informative article on how companies can immediately begin to improve customer service.
Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
Consulting and training services focused on prevention and measurement of customer service problems. Based in Mississauga, Ontario, Canada.
Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.
A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships.
Provides an integrated approach to measuring customer satisfaction across every sales and support channel.
European consulting company focusing on customer relationship management and customer-focused eBusiness. Includes management, company background, values, partners, news and client list.
Provider of consulting services and products that grow and protect large-scale, retail clients' customer relationships.
Customer service training and free articles.
Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information.
Specializes in hospitality industry employee evaluation, training and monitoring.
Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid.
Measure-X training will shows how to measure satisfaction and retain customers longer.
Provides consulting, training, and publication services to improve customer relationships and loyalty.
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.
Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.
Solutions for live online collaboration between customers and sales and customer service agents.
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
Customer service consulting and training organization.
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Strachan Furniture Makers - POOR SERVICE !
July 11th, 2005, 07:53 AM Yet another tale of poor customer service , this one from Strachan Furnitu
July 11th, 2005, 07:53 AM Yet another tale of poor customer service , this one from Strachan Furnitu
Lottery agency`s close ties to retailers `fatal flaw`: Ontario report
The body that runs Ontario's lottery system is fixated on profits rather than customer service and
The body that runs Ontario's lottery system is fixated on profits rather than customer service and
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